References
*Based on 96 hours of sensor battery life (not rechargeable). Remove chip between uses.
Masimo SafetyNet Alert Components | ||
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Masimo Halo App |
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Masimo Chip |
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(2) Masimo Sensors |
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Home Medical Hub |
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(12) Replacement Tapes |
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COVID-19: Select if you are recovering from COVID-19. Three-level alarms are set to default but are user configurable.
OPIOIDS: Select if you are taking opioids. Three-level alarms are preset and are not user configurable.
OTHER: Select if you are not recovering from COVID-19 or using opioids. Three-level alarms are set to default but are user configurable.
Make sure Bluetooth® is enabled on your smartphone. Pair the app to the Home Medical Hub and connect to your wireless network using Wi-Fi.
Enter the contact information of the family members and/or friends you want to receive text notifications. An invitation is sent to each emergency contact entered in the app. Note: Emergency contacts must accept the invitation to receive text notifications.
LEARN MORE ABOUT EMERGENCY CONTACTSFollow the on-screen instructions to pair the Masimo Sensor to the Home Medical Hub using Bluetooth. Once paired, monitoring can begin.
Apply the Sensor to your wrist and finger. Insert the Chip. Follow the on-screen instructions in the app for more detail.
*Based on 96 hours of sensor battery life (not rechargeable). Remove chip between uses.
Get more information on Emergency Contacts
Color | Description | Next Steps |
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Green | Masimo Chip ready to pair | Follow app instructions for pairing |
Blue | Successful pairing of Masimo Chip | Verify data is displayed on app |
Purple | Sensor battery issue | Remove yellow label and any obstruction from the white portion of the Chip holder Disconnect Masimo Chip from sensor, wait 30 seconds, and insert Chip into sensor |
Orange | Low sensor battery | Consider replacing Sensor; do not discard Masimo Chip |
Red | Battery depleted or sensor needs to be replaced | Replace Sensor; do not discard Masimo Chip. If issues persists, replace Masimo Chip. Contact Masimo Customer Support, or replace Sensor and Masimo Chip |
Oxygen Level | Alarms | Text Notification |
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Level 1: CAUTION | Audible alarms sound on smartphone and Home Medical Hub. | |
Level 2: WARNING | Text message notification sent to Emergency Contacts. | |
Level 3: EMERGENCY |
Symptom | Potential Causes | Next Steps |
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Vitals data not displayed or measurement values don't look correct | Obstructed or misaligned sensor LED (*) and detector (■) Masimo Chip is not fully inserted or has not been properly paired Sensor is damaged |
Readjust alignment of the sensor LED (*) and detector (■) Re-install the Masimo Chip and repeat the pairing process Click in the Masimo Chip and repeat pairing Review Safety Precautions for possible reasons for no readings Replace Sensor Contact Masimo Customer Support |
Vitals data not displayed or measurement values don't look correct | Chip is not fully inserted Bluetooth is not enabled on mobile device Sensor is damaged or sensor battery is depleted |
Ensure Chip is inserted in the sensor and blinking green, or blinking blue if this sensor was previously paired Ensure Bluetooth is enabled on your mobile device Replace sensor if Chip indicator light is orange or red For Android, ensure “Location Services” are enabled for the app |
Phone
Android
Apple
Wifi Connection
Tablets
Tablets are not compatible with Masimo Sleep at this time.